Delivery Information

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Delivery Information

SHIPPING AND DELIVERY

Delivery – FREE Shipping Within India

Delivery Time – 1-4 working days

Prices are exclusive of GST

On receipt of payment, customer will receive courier tracking details on registered email. For faster shipment, please provide proof of payment vide registered email id to customercare@nextcellular.co.in

 

ORDER DISPATCH NOTIFICATION:

  • Customer will receive an email on registered mail ID once the product is ready for shipment. In addition, customer will receive another email with package tracking details once the product gets shipped.

 

IN CASE OF DELAY:

  • We are committed to deliver your product in best condition and always on time.

  • Order timelines are provided as guidelines taking into consideration normal situation/s.

  • We will NOT be accountable for delays caused due to payment authorization.

  • Due to regulatory and operational restrictions, we do not provide cash on delivery option.

  • Our express shipping service ensures shipment of orders on the same working day except weekend or public holiday.

  • We deliver across India. Customers should ensure to provide full address (with landmarks, if any) with pin code and contact number (preferably mobile number)

  • If we are unable to deliver due to natural calamity viz. Snowfall, Landslide, Flood, Earthquake, Tsunami etc. we may offer to give you credit note/refund for unfulfilled part of the order.

 

TRANSIT RISK:

Our product shipments are insured at no extra cost to the customer, hence if the shipment is not delivered, customer/s will not suffer any loss. However, we will not be responsible for lost and stolen package post receipt of the package by customer.

 

CANCELLATIONS AND RETURNS:

  • Order can be cancelled within 2 (two) hours of placing/registration.

  • Orders once shipped, cannot be cancelled.

  • A cancellation fee of 2% of the order value will be charged and you will get a refund of the remaining amount.

  • We will initiate refund/add credit to your account within 48 hours of cancellation receipt.

 

Contact us: customercare@nextcellular.co.in

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